Customer Service Agent - Online shop (Maternity cover)

Πλήρης απασχόληση Γεμάτη μέρα

ManpowerGroup Greece, on behalf of its client, Kärcher in Greece, a worldwide leader in cleaning solutions with around 15.330 employees in 80 countries and innovative products for professional and domestic customers, is in search of a Customer Service Agent - Online shop (for maternity cover)that will join the Customer Service team in Metamorphosis, Athens and will offer Customer Assistance and order processing for consumers.

Kärcher has established a renowned reputation for fostering an innovative culture, evidenced by their remarkable record of launching more than 90% of their products in the past five years. The driving force behind their achievements is undoubtedly their workforce – a team characterized by their expertise, unwavering determination, creative concepts, and loyalty to the company's mission. 100% of employees in Greece believe that Kärcher is an environmentally responsible company, 97% mentioned that are proud to tell others that they work for this company and 92% feel encouraged to come up with new and better ways of doing things.

Do you want to be part of Kärcher Greece's growth story?


  • Desired 3 provable years of experience as a Customer Service agent
  • IT knowledge, at a user level (Word, PowerPoint, Excel)
  • English knowledge is mandatory
  • SAP knowledge will be valuable
  • University degree, revolving around economics, business administration, and logistics
  • Organizational skills
  • Customer oriented
  • Team worker
  • Analytic Skills and detail-oriented
Duties & Responsibilities
  • Customer Assistance
  • Information and Counselling about Retail products, Spare parts/accessories
  • Issues resolution with transport with customer deliveries
  • Customer Complaints and claims assistance
  • Support between internal departments, Kärcher branches, and customers
  • Support to the external commercial Network
  • Technical support to the customers
  • Management support to the Logistic Department and the External Operator
  • Reimbursements
  • Reception and call center management
  • Management support to the Accounting Department for receivables
  • Competitive salary
  • Private medical insurance
  • Working hours: Monday to Friday morning shifts
  • Full-time job
  • Dynamic working environment in the coolest industry
  • Full Training by the company

Απαραίτητα Προσόντα:


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