Reservations Manager

WORKATHLON
Πλήρης απασχόληση Γεμάτη μέρα
Αθήνα

The SandBlu Luxury Resort project is a contemporary resort envisioned as a modern Cycladic village, with common areas organically dispersed along a sprawling 30+ acres plot, nestled in the serenity of ancient Thyra foothills. 


SandBlu is hiring a Reservations Manager


Responsibilities



  • Work with Sales and Marketing Teams to develop a strategic sales plan

  • Manage the Reservations Department to meet and exceed budgeted targets

  • Monitor revenue variance, constantly, to identify areas of concern and build an approach to maximize revenue

  • Develop accounts, proactively, and coach the Sales Team to develop accounts successfully

  • Seek opportunities, actively, to increase revenue

  • Understand the competitive marketplace through analysis of trends and data and build a strategic approach to manage trends

  • Develop the Reservations Team to ensure the constant delivery of excellent Guest and customer service.

  • Select, and train Team Members.


Qualification



  • BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

  • Previous experience in management or relevant field

  • Excellent command of written and oral native and English language

  • Knowledge of second language will be considered an asset

  • Computer literate in Microsoft Windows applications required (MS Office, Internet Applications)

  • Excellent knowledge of any PMS

  • Experience in handling GDS and IDS’s (Booking.com, Expedia, Hotelbeds, HRS, etc)

  • Previous experience leading a busy Reservations Team in a competitive market

  • A passion for team coaching and development

  • Excellent organizational skills with a high level of accuracy

  • Excellent communication skills and ability to build effective long-term relationships

  • Excellent understanding of yield and diary management

  • Analytical approach to work

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