VP of Learning and Development

TaskUs
Πλήρης απασχόληση Γεμάτη μέρα
Θεσσαλονίκη

Want to be part of a company that is changing the game for some of the world’s most notable brands and disruptive companies? We thought so.


The VP of Learning and Development is responsible for leading the Learning and Development function for the People Organization at TaskUs in North America, Colombia, and Europe. The success of our company is a direct result of our culture and our people and our success rest on our ability to attract and retain the very best talent in the industry. This leader will develop the foundation for our global L&D principles, program, and drive sustained programming tailored to both our frontline teammates and our global leadership. You will lead this function for TaskUs in close partnership with the Chief People Officer with innovative techniques, unmatched employee experiences, world-class training and career opportunities at all levels of the organization, and a system for sustained success to support the bright future of our company.


At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.


Responsibilities (including, but not limited to):


  • Lead a global L&D function to develop high performing talent throughout an organization

  • Create a set of tailored programs with meaningful tools for advancement at all levels of the organization and a consistent global message

  • Design an L&D strategy optimizing for the growth of internal e-learning tools and shared services to deliver relevant and impactful content

  • Partner closely with company leadership to develop priorities, roll-out plans, set program deadlines, and establish standard ROI analytics

  • Ensuring all new hires receive high-quality orientation and onboarding experiences in order to maintain a high employee performance level

  • Create world-class training capabilities to prepare our teammates to exceed client expectations and develop people managers into great leaders

  • Collaborate with People Operations and Executive Leadership to design career development plans for all roles in the company

  • Provide the best leadership and employee training at an optimal cost to the organization

  • Promote TaskUs as a Great Place To Work


Qualifications


Must-Have


  • 7+ years experience in Learning Experience

  • 3+ years experience at Director Level and above

  • Innovative and entrepreneurial with a bias for action and delivering results

  • Relatable experiences with multiple successes and failures in deploying and managing L&D programs at past organizations

  • Proven approach with leadership development initiatives and ROI models

  • Mastery of developing innovative materials including job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models

  • Comprehension in the value of having a great corporate culture and publicizing it

  • Experience in developing career development programs that are employee-centric and that challenge the status quo

  • Demonstrate a clear understanding of what it means to be excellent in talent management

  • Ability to see the broader goal as well as identifying the steps necessary to achieve the goal

  • Experience with counseling for organization design and succession planning

  • Excellent communication skills, both externally and internally at all levels

  • A leader who can handle complexity within an organization

  • Supporting talent management for a large global employee base in a hyper-growth environment

  • Experience building and launching strategic initiatives with proven success

  • Development of an enduring great culture

  • Exposure to digital tools and technology related to the learning experience


Preferred


  • Texas Based

  • 5+ yrs experience within the BPO space

  • Certified Executive Coach

  • The global leader in a previously decentralized L&D function


About TaskUs



We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world
TaskUs currently has over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia
TaskUs is an equal opportunity employer.

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