Italian-speaking Customer Service

City Job Offers
Πλήρης απασχόληση Γεμάτη μέρα
Αθήνα

Italian-speaking Customer Service in Athens




Are you passionate about fashion and looking forward to starting your career in this industry? We are looking for Italian speakers to provide high-quality customer support for an innovative company in Athens.




Italian-speaking Customer Representative


(social media, chat and email)




Your main responsibility is to assist Italian or English-speaking customers with their inquiries. Empower your technical skills, gain privileged know-how of the digital market and enjoy the great weather in Athens!




Your Profile:





  • You are proficient in Italian

  • You are proficient in English (C1)

  • You have excellent communication skills, good presentation, and are empathetic

  • You are able to work on a shift system

  • You have good MS Office skills

  • Strong phone contact handling skills and active listening

  • Customer orientation and ability to adapt/respond to different types of customers personalities

  • Ability to work autonomously and independently.

  • Previous experience in customer service




Your responsibilities:





  • Identifying and assessing customers' needs to achieve satisfaction

  • Provide solutions for customers' inquiries

  • By using the correct methods, provide accurate, valid and complete information.

  • Meet customer service team targets and call handling quotas

  • Perform other tasks related to the position according to the needs of the project




Benefits:





  • Competitive salary

  • Full-time position

  • Permanent contract

  • Performance bonus

  • International atmosphere

  • Intercompany mobility

  • Private medical/dental insurance




Play your part in a talented customer satisfaction team, interact with global colleagues and enjoy a great lifestyle in Athens!


If it sounds interesting to you, start working in this industry!



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