Our client is looking for a Proto Support Engineer within the High-tech industry in Eindhoven (The Netherlands).
· Analyze, diagnose and troubleshoot systems by telephone or onsite;
· Carries out installations, repairs, retrofits, upgrades and preventive maintenance on systems at customer;
· Provides regular assistance, guidance, leadership and technical assistance to junior service engineers;
· Maintenance and organizes' its installed base. Is the contact with the customer for all sorts of issues, attends meetings of customer service and to keep the customer through effective and regular communication to date;
· Provides service training to the technical staff of the customer;